Careerlink Co., Ltd. is a general human resources services company whose core business is contracting, including worker dispatching and business process outsourcing (BPO). When established in 1996, the company’s main business was dispatching workers for general office work and call centers. The company has since expanded its scope of operations to include paid job placement and dispatching workers for the manufacturing sector, including manufacturing processing and food processing, and BPO-related businesses. Although an industry latecomer, Careerlink’s distinctive management methods have enabled it to expand its orders and business scale. For instance, in the BPO business, the company has built a track record in working with local governments since 2007, when it was contracted by the Social Insurance Agency (now Japan Pension Service) to conduct research on pension record ledgers.