JBR provides a nationwide service to handle emergencies. Customers call the company with problems, e.g. a broken window, a leaky faucet, or other odd-jobs. JBR dispatches a repairman from Member or Cooperating Shops. JBR offers various services including lock replacement, glass repair, apartment and small item insurance, light plumbing services, pest control, roofing repair, small appliance repair, and garden maintenance.